NTCS Naples Voice System Operation and Maintenance

This contract is for Hyperion to operate and maintain one NORTEL SL-100 MFS, one NORTEL SL-100 End Office Switch (EOS), one NORTEL Meridian CS-1000 Private Branch Exchange (PBX), one AVAYA AS 5300 Local Session Controller (LSC), three AVAYA G450 11C PBX, four Nortel Option 11C PBX, three Nortel Option 11C Mini PBX with all related peripherals, analog, digital, and IP trunks and circuits, internal network, UPS, rectifiers, inverter, batteries, and all interface equipment and associated peripheral equipment to ensure that subscribers have required service available 99.99 % of the time. This task encompasses a large geographic area from Naples Naval Computer and Telecommunications Station at Naval Support Activity (NSA) Capodichino, to the NSA Gricignano Support Site to the NSA Gaeta, Italy.